Against my better judgement we took the girls out for dinner at Ruby Tuesdays (Sully went with Papa Mark to get the camper set up in Nauvoo, IL). We've had horrible service and bad food at Ruby Tuesdays multiple times and no better than to go there...but we had a coupon for a free kids meal. Scotland got the coupon at summer school...poor Scotland!
The horrid experience began with our seating. They had an area with 6 tables, 2 rows of 3 tables each. Instead of staggering the seating of these tables they had 1 row of 3 tables full while the other row of 3 was empty. They could have easily spaced out the 3 parties so that we wouldn't be bumping each other with our chairs. WHATEVER, I digress....Next came the worst part of the whole ordeal.
The waitress, who was overly cheery as they all are, while I was already crabby from realizing that we shouldn't have chosen there to eat, came and got our drink orders. Upon her return with our drinks she proceeded to hand them out, except my iced tea. She knocked my ice tea over on her tray, that she was holding over my 5 year old Scotland. The whole tray dumped, spilling iced tea and the glass itself all over Scotland. I'm not talking a spill in the lap. The tray was being held over Scotland's head. Her shoulder, which I can only assume was hit with the glass itself, her whole right side, tummy, right leg and even right shoe were drenched. I was infuriated!
Poor Scotland instantly started to pout, but she was such a big girl and kept it together...she did better than mom! I picked her up and took her to the bathroom to get cleaned up. She was cold and wet. I could have handled it if it had happened to Craig or myself, but a child...I was hot. So hot, in fact, my face literally felt hot. I was instantly ready to just leave. By the time we headed back to our table the manager gave me one of those pathetic "I'm sorry" faces and asked if we had ordered yet. I replied that we hadn't and she was nice enough to let us pick out an appetizer on her...really, you're ever so kind! (SARCASM!!!) Well, low and behold, they moved us to a different table...the one they should have seated us at to begin with.
The waitress apologized over and over again. I kinda felt bad for her because it could have happened to anyone and I realize she didn't do it on purpose...but I was still totally raging about it all. I pretty much just kept my mouth shut because I knew if I got started I would never shut up.
We finally collected our barrings and order our FREE APPETIZER and meals. We waited for our food, continue to be shocked at how 1 restaurant could suck so bad! They brought us our food and SHOCKER-my meal was messed up. I had ordered my mini-burgers without mayo, and here it was. Fantastic!
I cleared it off, lettuce, tomato and all and nicely laid it on the table next to my plate. We ate our meals and were then offered free cupcakes for either there or to take home. WE'LL TAKE THEM HOME PLEASE! I was SO ready to get out of there.
They brought our check and I was sure they would mess it up in some way. She pointed out the coupon we had brought in and the FREE APPETIZER we were awarded for letting our 5 year old have iced tea spilled all over her. We paid too much for our experience and I am mad I didn't complain more than I did...honestly, I was just so ready to get out of there that I just wanted to pay and go home. We ended up paying $35 for 2 adult meals, 1 kids meal, and Craig's beer. Keep in mind that 1 kids meal was going to be free either way and the appetizer and cupcakes were free. The appetizer and cupcakes were not worth the iced tea all over Scotland and my order being messed up.
LESSON LEARNED! THE CLARK FAMILY WILL NO LONGER BE SUPPORTING OUR LOCAL RUBY TUESDAYS...WHETHER WE HAVE A COUPON, FREE MEAL, OR EVEN IF IT IS SOMEONE ELSE'S TREAT!
Again, I do feel bad for the waitress, who we later found out was still training, SURPRISE SURPRISE! And, Craig said his meal really was pretty good.
**I am curious though, have you ever had a meal/drink dumped on you or anyone else at your table?**
1 comment:
Poor Scotland! I do remember growing up I had a Pepsi spilled on me and it was horrible - so sticky and cold. I was about 14, so much older than Scotland. I have never liked Ruby Tuesdays. I didn't know Kirksville got one.
PS - I saw that you are not going to your class anymore - I think that's best.
Jac Ryan
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